Utility Billing

Combining simplicity and flexibility, the STW Utility Billing module provides the ability to bill any type of metered or un-metered service.

Additional Included Features:

•  Document scanning, uploading, and archiving
•  Full Cash Receipts integration, allowing for payments to be instantly applied to customer accounts
•  Interfaces to many of the popular meter companies to allow the import of meter reads.
•  Work orders can be produced and sent over e-mail or printed.
•  E-mail or print bills, late notices, and cutoff notices
•  Billing export for major bill printing companies
•  On-line payment integration
•  With our respected partners, you can setup either IVR or Kiosk to receive payments that are instantly applied to a customer's account.

Online Bill Payment

The Online Bill Payment application allows for your customers to make payments to their utility bill in a fully PCI compliant manner. Payments are immediately applied to the customer account and can be viewed by the customer or a utility billing employee. Customers are also able to view their bill, make changes to their contact information, and take a look at their water trends.

Additional Included Features:

•  Direct integration to Utility Billing
•  Online ACH signup
•  Online Credit Card auto-draft signup
•  2-year graphical usage history
•  View bills in PDF format
•  Sign up for e-bills instead of paper bills